If not, you might need to clear the DNS cache on your computer. With that done, turn off your Wi-Fi then turn it back on-and the login screen should open.

Select Configure DNS and tap Automatic.Īndroid: Open Settings, tap Advanced, then tap Private DNS. IOS: Open Settings, tap Wi-Fi, and tap the i button beside your network name. There select Option an IP address automatically to use the default DNS servers. Click your connection name (typically Wi-Fi), select Properties, then click Internet Protocol Version 4 and select Properties again. Windows: Right-click your network icon in the system tray and select Open Internet and Network Settings, then click Network and Sharing Center.

Select any DNS servers listed, and then tap the - button to remove them and apply your changes. Mac: Open System Preferences, select Network, Advanced, and then click the DNS tab. To fix that, just open your DNS settings and remove any alternate DNS servers. Many public Wi-Fi networks use their DNS server to tell your computer which login page to open-which doesn't work when you're using an alternative DNS server. If you've ever added Google DNS, OpenDNS, or any other alternative DNS to your network settings, though, that may be your problem. And that's good, at least with public Wi-Fi: your login page is more likely to load, and you won't need these tips. If you don't know where to change your DNS settings, you're likely fine your computer by default automatically picks up a DNS server from the Wi-Fi router, which is what the public Wi-Fi expects you to use automatically. If there's one other tip to remember, it's this-the trick that usually gets login pages to load: turn off your alternate DNS server.ĭNS servers, or domain name servers, match domain names such as to its server's IP address-which makes it much easier to visit websites than typing in 52.0.36.104. You might speed up your internet with a different DNS server-but not when connecting to public Wi-Fi.

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